AOM™ drives fundamental and lasting change in management behaviours which positively affects the way operations work. It does this by concentrating on three aspects: Method, Skills and Tools.

AOM-Method
The AOM Method empowers managers to drive performance improvements and is a firm foundation for other business improvement programmes.

AOM-Skills
AOM Skills equip managers with the relevant competencies and behaviours to actively manage their staff at an individual level, make better informed decisions, and provide a framework for effective communication and feedback.

AOM-Tools
AOM Tools convert data into information and, together with the AOM Method, provide skilled managers with the intelligence and ability to make confident decisions.