AOM™ drives fundamental and lasting change in management behaviours which positively affects the way operations work. It does this by concentrating on three aspects: Method, Skills and Tools.

The AOM Method empowers managers to drive performance improvements and is a firm foundation for other business improvement programmes.

AOM Skills equip managers with the relevant competencies and behaviours to actively manage their staff at an individual level, make better informed decisions, and provide a framework for effective communication and feedback.

AOM Tools convert data into information and, together with the AOM Method, provide skilled managers with the intelligence and ability to make confident decisions.