Powerful management process automations, supercharged managers.
Dedicated to operations and specialists
A cloud-based solution that uncovers opportunities for managers to simplify running operations and increase productivity.
- Capacity management
- Outcome measurement
- Actionable performance insight
- Data consolidation & verification
Dedicated to all employees
A platform that can capture workforce analytics from desktop activity for all employees whether they are in the office or remote.
- Activity tracking
- Desktop mining
- Actionable performance insight
- Real-time dashboards
A powerful workforce management solution.
Designed for operations management, organisations have used ActiveOps employee performance management tools to eliminate manual data collection, improve forecasting and propel planning. We deliver a 360 degree view of your workforce, your process and opportunities to improve through our ActiveOps software solutions, AOM Method, and OpsIndex.
The method behind the madness.
Embedded in our workforce optimisation solutions, the Active Operations Management (AOM) method is a key component in automating management process and optimising worker productivity to deliver customer success.
Comparison is key.
OpsIndex, the world’s first Workforce Management Operations Index & Benchmark, provides a true, unbiased comparison to how your service operations are performing against your competitors – regardless of geography or function.
WorkiQ is our workforce intelligence solution that measures employee productivity, provides data with purpose, tangible insights, and improved employee well-being. ControliQ is a workforce management software solution that enables managers to simplify the running of operations, be in control and increase productivity.
Employee productivity and their well-being is on you. Exploiting the strengths and opportunities of enterprise performance management is at the helm of our solutions. From the back office to the front lines, humans to automation, we work with you to steer the workforce towards the most productive and healthiest destination for everyone on board.
Data without purpose is just a bunch of numbers to sort through. Our workforce optimisation solutions give managers guidance, transparency and the insights they need to focus on increasing team productivity. Making it easy to monitor staff performance, elevate employee morale and productivity, ultimately improving business as usual.
Our Management Process Automation platform supercharges managers with timely, accurate insight.
Learn about MPA
What they say about us.
“I’m really impressed with how well our operations are coping and responding proactively to the pandemic. The people that have used Workware for some time have continued seamlessly despite the unpredictable and continually changing circumstances. The whole cycle has continued remotely and proven effective in delivering everything we need. Senior leaders that don’t use the solution directly have found the speed and availability of data to be invaluable in assuring our clients that our service has not been impacted negatively.”
Head of Operational Excellence
“Using AOM during this WFH time is more important than ever, a message we have reiterated with our people.”
“Throughout Quarter 1 2020, we have multiple events that have caused disruption to our operations in the Philippines and Australia, including extreme weather and pandemic situations. It has been invaluable to have a global view of all of our offices and manage workloads. The ease of having Workware+ solutions available to our staff has meant, regardless of where they are working from, we can keep track of both performance and forecast volumes and make the appropriate decisions accordingly.”
Leader Vendor Management Offshore
“We are all working from home and we couldn't survive without Real-Time Management (RTM) and Workware+.”
Senior Manager Policy Administration
MLC Life Insurance Australia