Powerful management process automations,
Workforce Management Solution
Dedicated to operations and specialistsWorkforce Management Solution
A cloud-based solution that uncovers opportunities for managers to simplify running operations and increase productivity.
- Capacity management
- Outcome measurement
- Actionable performance insight
- Data consolidation & verification
Employee Productivity Monitoring
Dedicated to all employees
A platform that can capture workforce analytics from desktop activity for all employees whether they are in the office or remote.
- Activity monitoring
- Desktop mining
- Actionable performance insight
- Real-time monitoring
A powerful workforce management platform.
Designed for operations management, organisations have used ActiveOps employee performance management tools to eliminate manual data collection, improve forecasting and propel planning. We deliver a 360 degree view of your workforce, your process and opportunities to improve through our Workware+ technology platform, AOM Method, and OpsIndex.
The method behind the madness.
Embedded in ActiveOps’ Workware+ platform, our Active Operations Management (AOM) method is a key component in automating management process and optimising worker productivity to deliver customer success.
Putting seats in the benchmarks.
OpsIndex, the world’s first Workforce Management Operations Index & Benchmark, provides a true, unbiased comparison to how your service operations are performing against your competitors – regardless of geography or function.
Workware+ contains WorkiQ and ControliQ software solutions. WorkiQ is our employee productivity monitoring solution that goes beyond surveillance, providing data with purpose, tangible insights, and improved employee well-being. ControliQ is a workforce management solution that enables managers to simplify the running of operations, be in control and increase productivity.
Employee productivity and their well-being is on you. Exploiting the strengths and opportunities of enterprise performance management is at the helm of our solutions. From the back office to the front lines, humans to automation, we work with you to steer the workforce towards the most productive and healthiest destination for everyone on board.
Data without purpose is just a bunch of numbers to sort through. Our Employee Productivity Measurement tools give managers guidance, transparency and the insights they need to focus on increasing team productivity. Making it easy to monitor staff performance, elevate employee morale and productivity, ultimately improving business as usual.
Our Management Process Automation platform supercharges managers with timely, accurate insight.
Providing them with the knowledge to use that information and the time to make things happen. Transforming effectiveness and embedding improvement, whatever the challenges ahead.
What they say about us.
“We are all working from home and we couldn't survive without Real-Time Management (RTM) and Workware+.”
Senior Manager Policy Administration
MLC Life Insurance Australia
“Using AOM during this WFH time is more important than ever, a message we have reiterated with our people.”
“Throughout Quarter 1 2020, we have multiple events that have caused disruption to our operations in the Philippines and Australia, including extreme weather and pandemic situations. It has been invaluable to have a global view of all of our offices and manage workloads. The ease of having Workware+ solutions available to our staff has meant, regardless of where they are working from, we can keep track of both performance and forecast volumes and make the appropriate decisions accordingly.”
Leader Vendor Management Offshore
“I’m really impressed with how well our operations are coping and responding proactively to the pandemic. The people that have used Workware for some time have continued seamlessly despite the unpredictable and continually changing circumstances. The whole cycle has continued remotely and proven effective in delivering everything we need. Senior leaders that don’t use the solution directly have found the speed and availability of data to be invaluable in assuring our clients that our service has not been impacted negatively.”
Head of Operational Excellence