Accelerate Your RPA Project with Workware

Plan, monitor and schedule robots with Workware Monitor performance of a blended workforce Measure the benefits of an RPA project


A new series of opinion articles, addressing the challenges and innovations in the world of operational excellence.

Workware and Workware Mobile

Real-time performance data helping operations managers balance capacity with incoming work and create accurate fact based forecasting and planning

Helping Operations Managers

Gain 15%+ Productivity
Unlock Latent Capacity
Improve Employee Engagement
Monitor Real-time Performance

Active Operations Management

Active Operations Management (AOM) Method provides a consistent business framework to manage back office operations to deliver sustainable benefits

Back Office Workforce Optimization


Workware Back Office Workforce Optimisation

Workware™ and Workware Mobile. Purpose built cloud and mobile back office workforce optimization applications. Manage and optimize team and robotic performance in real-time.

Raise productivity, free capacity, reduce costs, improve employee engagement and service delivery.

AOM Method

ActiveOps AOM Method - Back Office Workforce Optimisation

The Active Operations Management (AOM™) method enables ‘teams of teams’ to collaborate and sustain higher productivity through a consistent management framework of meetings, use of Workware data and language.

Improve control, efficiency, staff engagement and reduced stress.

Focus on BPOs

Irrespective of what stage an outsourced contract is in its lifecycle ActiveOps can help.

Whether you are just starting the bidding process or renewing a contract or somewhere in between ActiveOps solutions can help maximize the customer value, reduce costs and improve efficiency.

ActiveOps Workware and Active Operations Management (AOM) Method supports over 50,000 users and operations managers in more than 40 countries


Operational productivity gains


Workware implementations


Deployed in over 40 countries

1 week

Operational within 1 week


Daily active users

9 Months

Typical ROI


Back Office Workforce Optimization


Of accredited partners

Latest News

ActiveOps announces the release of Workware V6.1
ActiveOps announces the appointment of Kevin Evans as Chief Technology Officer.
ActiveOps has been shortlisted for the Smith & Williamson Scale-Up Business of the Year for the 2017 Lloyds Bank National Business Awards
OEE Consulting has formalised its relationship with back office workforce optimisation software provider ActiveOps
ActiveOps, a leader in cloud-based back office workforce optimization solutions announces the appointment of Julian Harper as CEO of ActiveOps North America.
ActiveOps has been nominated as a finalist in the ‘Scale Up’ category of The Worshipful Company of Information Technologies (WCIT) Enterprise Awards 2017
ActiveOps announces the release of Workware™ v6 including support for Robotic Process Automation (RPA) and a new mobile application.
ActiveOps announce the acquisition of Active Operations Management Australia Pty Ltd (AOM Australia)and expansion of operations in North America.
ActiveOps are the first vendor to have a software application endorsed by the Lean Competency System (LCS).