The Power of Foresight: 3 ways Business Planning Empowers Ops Leaders
Can you scenario plan operations for the next 12 months with data you trust?
Lucy DawsonMarch 11, 2025
Unlocking the full potential of your skills landscape: 4 ways AI can help
Tired of out of date Skills information? Boost performance and always have your best players…
ActiveOpsFebruary 21, 2025
Scaling up the value for enterprise operations: an interview with Paul Maguire, Global Managing Director for ActiveOps
Read on to learn more about the person who will lead us into the next…
ActiveOpsFebruary 10, 2025
My first quarter as a Non-Executive Director: Guest Blog from Bruce Lee
After joining the company in 2024, our Non-Executive Director Bruce Lee shares his views on…
ActiveOpsJanuary 13, 2025
CAPACITY23 Nashville: agenda, speakers, and your MORE
CAPACITY23 Nashville is nearly here. Find out what’s on the agenda and register today to…
Lucy DawsonOctober 3, 2023
Integrating front and back-office resources to improve customer experience and operational efficiency
Spencer O’Leary discusses the growing trend of merging resources across front and back-office functions...
Lucy DawsonOctober 3, 2023
4 strategies to unlock hidden capacity in your operations
57% of banking and financial services operations professionals suspect they have hidden capacity in their…
Lucy DawsonJanuary 30, 2023
Blue Monday – the tip of the iceberg for employee morale?
We discuss how you can use data to protect employee morale – and your operations,…
Lucy DawsonJanuary 16, 2023
Four ways to manage fluctuating workloads
54% of operations staff still feel their operations aren’t flexible enough to handle unusual workload…
Lucy DawsonNovember 17, 2022
