Ray Bowe explains the nuances between the UK and Irish market, how Ireland’s banks benefit…
Lucy DawsonOctober 4, 2023
Is your capacity being squandered? Are your teams agile enough to maximize capacity?
Lucy DawsonOctober 2, 2023
Dr. Mona Ashok explores how ChatGPT is changing the conversation on AI, the drawback and…
Lucy DawsonOctober 2, 2023
Where once we had ‘The Great Resignation’, now we are facing what some in Australia…
Lucy DawsonOctober 1, 2023
Some back-office operations are seeing less work coming in, leading to surplus capacity. Learn how…
Lucy DawsonSeptember 21, 2023
In this article, I wanted to share three themes that came out of our conversations…
marekv@ratiocreative.comSeptember 16, 2023
Marc Romain, an experienced ops leader, shares the challenges banking operations face from a lack…
Lucy DawsonSeptember 12, 2023
Trust the data, not the emotion when making decisions about hybrid working and 'back to…
Lucy DawsonSeptember 11, 2023
Productivity is a vital metric for operations. But how do you decide what productivity levels…
Lucy DawsonSeptember 11, 2023
