We are leaders in management process automation.

It’s not a term or a process we take lightly. For more than 20 years we’ve worked with managers who oversee complex operations in labour and knowledge intensive industries such as banking, insurance and related service outsourcing providers. Our goal is to arm managers with the intel they need to drive operational performance that aligns a company’s vision with the reality of delivery.

These industries are undergoing a revolution.

Increasing regulatory complexities, accelerating customer expectations, a dynamic competitive environment, and the forever changed landscape of employee infrastructure and work location have created incredible pressures in successfully managing employee engagement and performance. Established operational management practices are obsolete--slow, inaccurate, and unpredictable.

What we can tell you is there is a simpler way.

Our Management Process Automation software supercharges managers with timely, accurate information, as well as the knowledge to use that information and the time to make things happen. Transforming effectiveness and embedding improvement—whatever the challenge is that lies ahead. We improve team productivity faster through data with purpose which results in greater employee happiness and productivity.

Comprised of Workware+, Active Operations Management (AOM) Method, and OpsIndex, our employee productivity monitoring and workforce management technologies provide a real-time 360° view of your operations--digital and human. These views are applied with our industry leading processes to enable operations managers to align their vision with reality. The result is clear--employee satisfaction is increased and productivity improves, continuously.

We operate across the globe.

Our offices are in the USA, UK, Ireland, India, South Africa and Australia.

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