The AOM™ method is an agile approach to operations management, focusing front-line managers, their staff, and now robots to improve customer service, capacity planning, quality, and service levels at an optimal cost.
AOM provides an operations-wide, inclusive, informationbased, consistent, and sustainable management style which is both collaborative and method- driven. As a result, decisions are made daily at the heart of the operation, improving staff engagement and morale.
Primarily, AOM drives fundamental, consistent, and lasting change in process, operational, skills development, and management behaviours. All underpinned by the effective and consistent use of data provided by Workware™.
Together with Workware, the AOM method provides a firm foundation for digital transformation.