Reading UK, 7 December 2017: ActiveOps Ltd, a leader in back office workforce optimization announces the release of Workware™ v6.1.Building on the success of the support for Robotic Process Automation (RPA) introduced in Workware v6.0,
Workware v6.1 adds drill-down features to key performance and intra-day real-time dashboards and reports, ‘in context’ help, bulk forecasting and a streamlined organisational hierarchy builder.
The enhancements in Workware v6.1 are the result of customer feedback and innovation designed to provide faster access to operations information for managers and help and support resources for team members.
Bulk forecast values can now be generated for multiple tasks per team aided by automatic suggested forecast values based on historic data and trends to enable better planning decisions.
The new org chart builder simplifies the linking of teams and departments within an organizational hierarchy, and includes the ability to archive unused teams.
Workware help has been updated with a new user interface, search feature and navigation menu to allow ‘in context access’ to help articles and how-to video tutorials.
The new search feature enables users to search for specific terms and advanced topics. The ability to ‘drill-down’ into the data has been added to the Workware Performance Review report, providing interactive charts and graphs on team and individual performance and allowing users to explore the detail behind the summary data.