The Active Operations Management (AOM), method has been developed to professionalize the role of centralised and team-level planning functions in the organization supporting the operations of team leaders, members and managers.
At ActiveOps we understand the value of centralised workforce functions as well as empowering team-level managers on the front line to support their day to day work with planning and forecasting capabilities. Equipping experts in forecasting and planning with the tools and method they need to optimize performance is key to the WFO strategy of many organizations.
AOM provides the rigor and discipline required for workforce management planners to effectively manage the capacity requirements of complex business units, as well as embed plans within a front line manager operating rhythm to ensure plans are executed well and deliver the performance promise to the business.
Proven since 2005 to help managers to better plan, manage and motivate team members to improve productivity and reduce costs.