AOM Implementation

AOM Implementation

A rapid implementation and training programme to embed industry best practice into your operations

This programme introduces and integrates the Active Operations Management (AOM) method into your weekly and monthly planning and control processes. Managers will benefit from workshops, one-to-one training and coaching all supported by eLearning.

Through our tried-and-tested AOM implementation process, managers will gain the confidence to apply the AOM method and Workware software in their own operations environment.

Pre-Mobilisation Health Check

Active Operations Management (AOM) revolves around cost, quality & service, the three objectives that all businesses must manage. An organisation needs to deliver a service that meets the quality requirements of the customer, at the lowest cost possible.

The Pre-implementation Health Check assesses how the metrics of Cost (Productivity), Quality, Service & Continuous Improvement conditions are currently managed within an organisation against a four-part competency framework:

  • Behaviour: The management approach used; for example, this behaviour could be reactive, controlled or active
  • Process: The consistency and comprehensiveness of the management processes employed; a common work management process may be in place, or processes may vary between teams or departments
  • Skills: The ability of staff to apply and use the management processes and supporting tools employed; staff may or may not have received formal training in this area.
  • Tools: The tools used to support the management processes employed; the right tools could turn a nice theoretical idea (i.e. to be in control) into a practical reality. The Health Check includes a technical review.

The results from this assessment allow us to identify the extent to which performance could be improved through better operations management whilst also rating the organisation’s current operations management capability against the ActiveOps Capability Maturity Matrix.

AOM Data Insights

Implementation of the AOM Data Insights program allows organisations to capture performance data, provide real-time measures of efficiency and capacity, enabling organisations to measure end to end processes, capacity and optimise their performance.

AOM Planning Insights

The addition of a Planning Insights Implementation allows organisations to build on the Data Insights foundation of data capture, analysis and performance reporting by overlaying a structured forecast, planning, control and review cycle.

Using this cycle over agreed short, medium and long term planning horizons will ensure the organisation benefits from not only having clearer insight into what is occurring in the business but also a plan for the capacity required to deliver on these plans and an approach to actively managing that achievement.

AOM Insights

The AOM Insights Implementation allows organisations to benefit from a foundation of data capture, analysis and performance reporting overlaid with a structured forecast, planning, control and review cycle backed up with an extensive certification and ongoing support.

Using this approach over agreed short, medium and long term planning horizons ensures the organisation benefits from having clearer insight into what is occurring in the business coupled with capacity plans and an approach to actively managing to their achievement.

Mobile Operations Forecasting
Data Capture
Operations Reporting

Workware’s powerful analytics help you identify performance improvement opportunities, realise benefits, identify spare capacity and non-core activities

Workware’s real-time management capabilities keep your fingers on the pulse of your operation with a single view of all operations performance and capacity

Powerful and flexible capacity planning and forecasting analysis using historical data to produce and monitor daily, weekly, yearly plans