Banner for AO AcademyActiveOps 2020

ActiveOps Academy 2.0

,


Thanks to the high number of Academy members and certifications, we start seeing the immense potential our education process brings to workforce operations.

By Rosie Pye – Digital Experience Team Manager – ActiveOps


COVID-19 and Its impact on shared services delivery models in APAC

, ,


While the events of early 2020 have no doubt shaken global markets, the truth is they will recover.


An SSON survey of Shared Services in APAC - sponsored by ActiveOps

2020 has given rise to an enforced polarised swing in both our personal and professional lives

, ,

2020 has given rise to an enforced polarised swing in both our personal and professional lives.

By John Henderson - Enterprise Account Director - ActiveOps

Checklist for Navigating the Hype of Employee Productivity Monitoring

, ,

Employee Productivity Monitoring amongst the list of innovative solutions that are currently generating significant market interest./br>

By Shany Elkarat -Head of Products - ActiveOps

Covid-19 Testing Business Practices

, ,

Covid-19 tested business practices way beyond any previous real-life situation or stress test scenario imaginable. Operational control was key to providing some level of continued service and to gain control you need visibility

By Emma Price -Strategic Projects - ActiveOps

To be centralised or not to be centralised

, ,

Watching governmental responses to the pandemic we have seen a debate played out. Is it better to have centralised or decentralised systems when dealing with a crisis?


By Staurt Pugh - Head of Customer Success - ActiveOps

ActiveOps Academy – Managing Work@Home 2020 Course

, ,


Our Coaches, Implementation Specialists and our Relationship Managers recognise the need for a consistent method to support remote and office workers..


By Daniel Katz - Solution Lead - ActiveOps

Winners and Losers So Far…

, ,


As the pandemic’s impact settles across our world and morphs from crisis to a chronic condition, real differences are emerging between organisations and their performance to date.


By Richard Jeffery, CEO ActiveOps