Home Decision Intelligence for Insurance

AI-powered Decision Intelligence For Insurance

Putting data and intelligence at the heart of how you transform operations.

Property & Casualty Insurance

ActiveOps helps P&C insurers transform their operations with data-driven insights, intelligent resource planning, and real-time visibility – so you can deliver better outcomes across every stage of the policy lifecycle.

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Life Insurance

We increase your ability to quickly adapt to changing conditions by monitoring and analyzing your current environment and making AI-driven recommendations for optimizing operations.

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Healthcare

Driven by predictive and prescriptive AI, Decision Intelligence for Healthcare surfaces the insights and recommendations you need to make better decisions across your teams.

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Specialty Commercial Insurance

Embrace the future of insurance with our transformative technology and expert methodologies and let ActiveOps support you on your digital modernization of data and your people strategy for skills for the future.

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General & Personal Lines

Our platform empowers you to adapt to changing customer needs, uphold strong underwriting discipline, seize opportunities from regulatory changes, and build the skills your people need for the future.

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Superannuation

ActiveOps helps superannuation providers optimize operations, improve member outcomes, and enhance decision-making through data-driven insights and AI-powered recommendations.

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ActiveOps works with many of the leading insurance providers in North America. Our experience spans 20 years, and our Active Operations Management (AOM) methodology, which supports Decision Intelligence, is proven globally across the insurance and banking sectors.

AVERAGE
CAPACITY GAIN

20%
IN 1ST YEAR

50%
REDUCTION IN OVERTIME

SAVED
$7M
IN FIRST 9 MONTHS

10%
REDUCTION IN FTE

CROSS-SKILLED ALL AGENTS IN
3
MONTHS

Decision Intelligence for Insurance supports operations across many use cases

Whatever your use case needs, we can help. We help you see where your employees are spending their time and how to optimize your teams to drive increased performance.

Distribution Management

Underwriting

Claims

Payments

Service

Regulatory Control & Compliance

Our Product Suite

Relevant and consistent data significantly improves visibility. The ActiveOps operations data model is built for service ops and sits within our products, providing you with one source of truth for all your decisions.

Intelligence for Transactional Service Ops

Prescriptive, AI-driven analytics that identifies hidden capacity and utilization, and prompts action to drive effectiveness and control.

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Intelligence for case-driven teams

Predictive analytics to keep casework and SLAs on track. Real-time view, real-time decisions.

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Employee and wellbeing Intelligence

Diagnostic insights highlight what is impacting performance, work and employee experience.

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Discover how we can help you:

Meet all your SLAs across Claims, Members and Provider services
Improve decision-making, know when and where your staff are working
Support capacity and skills planning
Respond proactively to staff wellbeing insights