A must read for COOs and operations leaders in healthcare. Discover trends and insights from the US in the report, including the challenges and opportunities facing ops teams with AI adoption.
THE SURVEY
There is a lot of hype around AI in the world of service operations. To understand the true reality, we surveyed operations leaders in the healthcare insurance sector in the United States, to uncover the obstacles they face with data and understand where they are on their journey with AI.
UNITED
STATES
A FEW RESULTS
Operations leaders are struggling to make critical decisions due to poor data. Healthcare ops are behind the curve and there is an urgent need to face a range of data challenges to glean the benefits of AI.
90%
Need to make a significant effort to get insights from ops data
61%
Are making decisions based on data that is older than one week
42%
Cannot access real-time data which is critical for decision-making
70%
Believe their leadership team aren’t interested in AI investment
WHAT’S INSIDE
As operations moves into the next wave of transformation, healthcare leaders must think differently. Download a copy of the report to explore the latest trends and see how your organization compares on your AI journey.
- Uncover the business priorities in healthcare shaping the year ahead
- Explore the role of data within operations and the many challenges having an impact on decision-making
- Get a sense check on AI adoption and which barriers ops leaders need to overcome to glean the benefits of AI
GET REAL WITH AI
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