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Meet Our Leadership Team

An accomplished team of service ops and subject matter experts

The ActiveOps leadership team is committed to helping service organizations like yours run operations like a finely tuned engine. Make better decisions, faster and balance people and workload with ease.

Many of our team have walked in your shoes and understand the challenges you face every day. Combined with our subject matter and tech experts, we are confident you will always feel supported and driven to achieve more.

Richard Jeffery

Group CEO

Stuart Pugh

CPO

Emma Stonehouse

Emma Salthouse

Group CFO

James Bawa

James Bawa

Group Managing Director

Bhavesh Vaghela

CMO

Anna Itsiopoulos

Managing Director APAC

Kuljit Bawa

Regional MD EMEIA

Spencer O’Leary

CEO North America

Alex Ginger

Head of Strategy & Corporate Development

Paula Brown

Operations and Group Operations Risk

Joy Santosh

EVP, Head of Operations North America

Anna Wilson

EVP Technology Operations Group

Richard Winstock

EVP Software Development

Rebecca Hughes

General Counsel

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Ops leaders can’t make critical decisions due to poor data

New global survey reveals the state of operations in financial services

Ops leaders can’t make critical decisions due to poor data

New global survey reveals the state of operations in financial services