with Professor Danny Samson & Stuart Pugh
Tuesday 22nd October 2024, 6:30pm – 8:30pm
University of Melbourne, Stillwell Room, 220 Leicester St, Carlton, VIC 3010
An invitation-only lecture
for Operations leaders
Unfortunately, this event has been cancelled. We apologise for any inconvenience caused.
Is operations ready for disruption?
The future of financial services involves raising the status and contribution of operations from its historical role as a back-office cost centre to a dynamic competitive advantage – delivering the speed, accuracy and efficiency that matter to customers.
Join Prof. Danny Samson and Stuart Pugh for this exclusive guest lecture as they explore the past, present and future of operations.
About the lecturers
DANNY SAMSON
Professor, University of Melbourne
Danny Samson has been professor of management specialising in Operations Management for over three decades at the University of Melbourne. He has written over a dozen books and conducted and published dozens of research studies into many aspects of operations management and related fields. These include technology management and innovation, strategic business leadership, managing change and improvement, and business model transformation.
Danny has worked extensively as a researcher, executive educator, consultant and board member in the banking and insurance sectors.
STUART PUGH
Chief Product Officer, ActiveOps
Stuart Pugh has over 30 years of experience leading change in service operations. His career has spanned project and programme management, strategy, consulting, leading operations, and developing and implementing technology to enable operations teams to perform better. He has worked in the UK, India, and the Middle East, leading operations for Abu Dhabi Commercial Bank.
Stuart joined ActiveOps in 2016 and leads its Product and Technology teams.
