In 2026 Transformation Starts with Ops
The first edition of OpsTracker in 2026 analyzes OpsIndex data for the second half of 2025 and highlights key trends shaping operations in the year ahead.
OpsTracker is a unique, data-driven, biannual review essential for COOs and operations leaders in financial services.
It delivers expert recommendations and strategies designed to improve key operational metrics.
What’s New in This Edition:
As AI, automation, and digital transformation continue to evolve, 2026 will be a year where ops leaders take center stage in driving change. What will differentiate success is the ability to translate strategy into action by aligning people, data, and technology at scale. In this OpsTracker issue, we explore how operations is leading transformation and hear from some of the leaders making it happen.
- A Board’s Eye View: Lara Bourguignon explores how AI is reshaping boardroom priorities and why aligning boards and ops teams is essential to unlocking meaningful change.
- People-Led Change: Bhavesh Vaghela shares insights from an Ops Game Changers discussion with Brinsley du Plessis of Nedbank and how empowering teams and putting people first will accelerate transformation and deliver lasting impact.
- Executive Insights: Winners of the Executive of the Year ActiveOps Awards 2025 reveal the skills, leadership approaches, and AI applications ops leaders will need to succeed in 2026.
- OpsIndex Performance Analysis: Global and regional insights on operational performance for H2 2025 and things to consider for ops leaders.
Previous OpsTracker issues
JANUARY – JUNE 2025
Missed this edition of the OpsTracker report? Don’t worry. See how operations teams performed in H1 2025, plus more expert insights.
JULY – DECEMBER 2024
Missed this edition of the OpsTracker report? Don’t worry. See how operations teams performed in H2 2024, plus more expert insights.
APRIL – JUNE 2024
Missed this edition of the OpsTracker report? Don’t worry. See how operations teams performed in Q2 2024, plus more expert insights.
JANUARY – MARCH 2024
Missed this edition of the OpsTracker report? Don’t worry. See how operations teams performed in Q1 2024, plus more expert insights.
JULY – SEPTEMBER 2023
Missed this edition of the OpsTracker report? Don’t worry. See how operations teams performed in Q3 2023, plus more expert insights.
APRIL – JUNE 2023
Missed the third edition of the OpsTracker report? Don’t worry. See how operations teams performed in Q2 2023.
JANUARY – MARCH 2023
Missed the second edition of the OpsTracker report? Don’t worry. See how operations teams performed in Q1 2023.
Q4 2019 – Q4 2022
Missed the first edition of the OpsTracker report? Don’t worry. See how operations teams performed around the world before, during and after the pandemic.
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