Provides a single real-time view of all back office operations from individual robot, team to department.
Manual work can be recorded in real-time, aggregated and presented with data from BPM, workflow, ECM, telephony systems and other line-of-business systems.
Establish a comprehensive business-as-usual view of all operations to plan work and capacity consistently across all operations.
Allows team leaders and managers to monitor and manage in real-time to adapt to changes in work volumes.
Trusted operations data makes performance reviews meaningful and increases employee engagement.