Mark Palmer started his career in France in 1992, working for the French Automotive systems supplier Valeo. In 1995 he established one of the very first Operations Excellence Academies seen in Europe, the Ecole 5 Axes, which thrives to this day. After running the UK Division of Valeo as its MD he went on to become Management Development Director at HQ in Paris.
He returned to the UK in 2001 and joined OEE Consulting. Here he started the process of translating world class operations thinking into the service industry, which included a role as Interim of Head of Operations Excellence at Lloyds Bank. In 2008 he became Managing Director at OEE Consulting, the position he holds today.
Mark has a degree in French & Economics and an MBA from Cardiff Business School.