“Wouldn’t it be better to give those responsible for managing the operations including the Digital Workers the skills to optimise their part of the system?”
Neil Bentley has been helping organizations to improve their front-line operating performance for over 20 years. Originally qualified in Psychology, he went on to work at Lucas Industries in the 1980s, gaining experience in manufacturing production management, before focusing on financial services and the public sector, first with PA Consulting Group and then as a partner with specialist consultants OCP.
He launched ActiveOps with fellow OCP partner Richard Jeffery in 2005. Neil brings with him an unparalleled understanding of the mix of the human and the technical aspects of performance improvement.
Jon has spent nearly 20 years helping clients transform their operations by outsourcing their business process to Hewlett Packard Enterprise Services.
Throughout his career he has used technology to drive better outcomes within operations across Banking, Insurance, Public Sector and Shared Services and knows that it is critical to have a modern capacity management solution in place to realise benefits from change.
Jon is now helping to make ActiveOps, the leading platform for operations control, an essential foundation for digital transformation.