Thus, ActiveOps is intrinsically aligned with HFS’ OneOffice framework. The OneOffice is not just a different or fancier moniker for Digital Transformation, but a framework that describes how organizations must change to truly enable the digital experience.
In a nutshell, everything about the digital organization is about engaging people in the right way by responding to their needs instantaneously. Integrating data across all key interaction channels is native to the digital organization.
The aim must be to erode the barriers between functions, departments, and process chains to create the OneOffice. Everything about the OneOffice is wrapped around the needs of the people in its environment, where automation is completely native, and decisions can be made on predicting events, not merely reacting to historical data archives.