It would be unlikely to find an individual who would just excel at all of these things. Everyone could do all of these three tasks but to varying degrees of success and with varying levels of satisfaction. Much better to play to their strengths and get person A bringing in new clients, person B building on existing key clients and person C generating future business from data analysis.
Now of course people can’t do exactly what they love all the time, however, the best managers play to peoples’ strengths whenever possible. Great managers develop an understanding of their team members’ talents and get them to apply these talents to other aspects of the role. They therefore play to their team’s strengths to drive improved performance. This is good for the individual’s motivation and engagement and good for the team as performance will improve.
To improve engagement and performance, the best managers change their approach and check out what the new breed of back office workforce optimization solutions can offer.
Why not take a leaf or two out of the books of the best managers and start managing differently and seeing the rewards in your teams?
The alternative – continue managing performance as you always have, continue doing annual engagement surveys and the subsequent improvement plans, continue giving cakes out at survey completion time and keeping your fingers crossed. But remember as Albert Einstein said:
David is a certified Gallup Strengths Coach and Project Delivery Manager at ActiveOps. As a Strength Coach, David has helped identify people’s natural talents using Gallup’s StenghtsFinder assessment and then supports individuals and teams though coaching sessions to maximise these talents and to improve engagement and performance. Gallup StrengthsFinder is an online assessment used to identify your top talents and has been taken by over 16 million people and is widely used in companies like Facebook and Accenture.