Method to the Madness

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2020 is undoubtedly something to be amazed by. We are all experiencing it firsthand, but sometimes it feels like a Netflix series...

By Michael Cupps - Senior Vice President Marketing – ActiveOps

Banner for AO AcademyActiveOps 2020

ActiveOps Academy 2.0


Thanks to the high number of Academy members and certifications, we start seeing the immense potential our education process brings to workforce operations.

By Rosie Pye – Digital Experience Team Manager – ActiveOps

COVID-19 and Its impact on shared services delivery models in APAC

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While the events of early 2020 have no doubt shaken global markets, the truth is they will recover.

An SSON survey of Shared Services in APAC - sponsored by ActiveOps

2020 has given rise to an enforced polarised swing in both our personal and professional lives

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2020 has given rise to an enforced polarised swing in both our personal and professional lives.

By John Henderson - Enterprise Account Director - ActiveOps

Checklist for Navigating the Hype of Employee Productivity Monitoring

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Employee Productivity Monitoring amongst the list of innovative solutions that are currently generating significant market interest./br>

By Shany Elkarat -Head of Products - ActiveOps

Covid-19 Testing Business Practices

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Covid-19 tested business practices way beyond any previous real-life situation or stress test scenario imaginable. Operational control was key to providing some level of continued service and to gain control you need visibility

By Emma Price -Strategic Projects - ActiveOps

To be centralised or not to be centralised

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Watching governmental responses to the pandemic we have seen a debate played out. Is it better to have centralised or decentralised systems when dealing with a crisis?

By Staurt Pugh - Head of Customer Success - ActiveOps

ActiveOps Academy – Managing Work@Home 2020 Course

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Our Coaches, Implementation Specialists and our Relationship Managers recognise the need for a consistent method to support remote and office workers..

By Daniel Katz - Solution Lead - ActiveOps