3rd August 2016, Reading UK – ActiveOps leaders in enterprise scale back office workforce optimisation are the first vendor to have a software application endorsed by the Lean Competency System (LCS). LCS is a university developed and industry recognised qualifications framework for developing lean thinking, knowledge and practical skills in the workplace. Workware, a cloud based back office workforce optimisation application, has been awarded with the ‘Lean Competency System – Approved Product’ status following the successful completion of its new LCS ‘seal of approval’ process. Simon Elias – Director, Lean Competency System explained “The Workware cloud solution has demonstrated that it can play an important supportive role in the development of a lean enterprise and those using it can be confident it will reinforce and sustain lean management practices. One of the major challenges for enterprises using lean in their pursuit of operations excellence is that technology designed to help manage operations does not always encourage lean thinking and behaviour. The Workware solution embeds lean principles and systems thinking into practical and highly usable toolsets for data capture, performance and capacity management which accelerate short and long term benefits of lean investment”. Richard Jeffery, CEO ActiveOps commented, “The endorsement by the LCS is a great confirmation of the power and impact of Workware has in support of lean and operations excellence. The challenge for many organisations remains how to effectively measure performance improvement and optimise back office capacity. Workware not only provide robust comprehensive data, but also the functionality to drive performance improvement using Lean capacity management techniques. By embedding Workware at the heart of Lean programmes, our clients can not only can support business cases for investment but also generate the confidence and capability to drive very significant improvement through Lean”.