BPO Benefits from ActiveOps

BPO Benefits

BPOs – Are you maximizing the customer value and efficiency of your outsourcing contracts?

Whatever the contract lifecycle stage ActiveOps gives you an advantage. 

From starting a bidding process to negotiating renewal ActiveOps solutions help reduce costs, improve efficiency and maximize customer value.

Explore the summary graphic to learn more. Contact us for details on your ActiveOps BPO edge.

Business Development
  • Build business cases with accurate operations performance data

Sales
  • Present highly competitive bids

  • Provide evidence of best practices

  • Demonstrate diagnostic and business case tools

  • Identify latent capacity

  • Validate improved quality in solutions delivery

  • Actively support the due diligence process

  • Visibility and control of transferred operations

  • Support the knowledge transfer process 

Transformation
  • Delivers an additional 15 – 25%+ productivity gain

  • Latent capacity can be re-invested to reduce costs

  • Improve change & planning and cost efficiency

  • Ensure benefits are sustained and maintained

  • Identify new business and customer value 

Renewal
  • Lower bid price from lower cost delivery solution
  • Reduce cost to client organization
  • Identify new digital operations opportunities

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BPO: Reports of my death are greatly exaggerated

ActiveOps – providing Cloud-based Digital Operations Management to optimise back offices globally.