Unlock the Black Box of System Usage and How Time is Spent
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Do you know what your hybrid workforce is working on and where?
Do you lack reliable data which tells you which people are overstretched and who is underloaded?
Can you see how change is actually affecting day-to-day work across teams and roles?
Do you understand how applications are actually used day to day?
Do you know where execution differs across teams, roles or shifts?
Can you spot emerging risk when non-standard systems or applications are used?
Turn Application Activity into Operational Control
Today’s operations are more complex, distributed and dynamic than ever. Leaders have no shortage of data but often lack confidence in how applications are used and work is getting done.
WorkiQ captures the reality of execution through application usage patterns, revealing how teams adapt, where friction builds and how pressure shows up in working behaviours — without invasive monitoring or manual reporting.
WorkiQ – and how your people are working.
If you need to know when, where and how your employees are working and which applications they are using, WorkiQ delivers all the data you need to make the right decisions to improve performance and wellbeing.
Product Features
- Transparent team activity
- Spot burnout
- Identify work efficiency
- Balance workloads
- Flexible reporting
- Hybrid workforce management
Know how your teams and team members are spending their time. Focus time on the things that are most important.
Help your employees manage work-life balance and avoid burnout. Understand employee working routines, excess hours, logging in during holidays, lack of breaks and erratic work patterns. Take action early and use the data to support your conversations.
Identify blockers to employee performance. Link performance to in-day employee routines. Identify the most efficient process completion, understand employee adherence to contracted hours and spot training needs.
Understand the balance of work between teams and departments. See how your workgroups utilize their time in comparison to others. Spot potential process differences.
Build your own reports to access the info you require about your individuals, teams and departments. Schedule bespoke reports to deliver specific and regular insights.
Understand work patterns and performance across locations intra-day. Office productivity vs. home productivity. See which applications employees are working in.
More facts
Work with truth, not perception. Manage your teams with clarity, reward and encourage based on fact. Take the emotion out of individual conversations.
More visibility
See your workforce clearly and understand when, where and how they are working. Make better decisions for everyone.
More productivity
Spot potential productivity issues early and take action to support the team to adjust accordingly.
More empowerment
Give your workers a chance to engage with their own performance and manage their time better.
AVERAGE
CAPACITY GAIN
20%
IN 1ST YEAR
NPS SCORE OF 8.8
INCREASES TO
74.81
OVER 4 YEARS
SAVED
$7M
IN FIRST 9 MONTHS
REDUCED CLAIMS BACKLOG BY
85%
SUPPORTING CX GOALS
REDUCED FRAUD
LOSSES BY OVER
£1M
ANNUALLY
AOM – our foundation for delivery
Technology alone does not drive fundamental change. AOM (Active Operations Management) is our proven and much-loved methodology that is focused on driving long-term sustainable results and significant incremental gains.
WorkiQ works hand-in-hand with our AOM methodology. AOM supports your ability to read the data and act accordingly – maximizing efficiency and utilization without the risk of using data with the wrong intent. WorkiQ and AOM empower both team leaders and workers, using a ‘fair system of measurement’.
Training
We support you throughout the onboarding process with professional coaches who have also held significant operations roles.
Certification
The AOM Academy supports your teams to gain a professional qualification. Over 10,000 people are qualified in AOM.
Engagement
Our Customer Success Team is always there to support you – help you question the data, consider the recommendations and consider the implications. They have also held significant operations roles.
Empowerment
AOM will become a significant part of your power. It will enable you to implement a common language and deliver accurate and meaningful numbers back into the business, and increase engagement across your teams.
Discover how we can help you:
Manage your hybrid workforce
Collect the right data for performance decisions
Identify potential burnout and stress
Improve decision-making
