Get real about AI

A guide for your Service Operations team

Most operations leaders are trying to figure out how AI can help them, from unlocking considerable cost savings, to energizing employees, and to delivering a better experience to customers. But how do you make AI a reality for your service operations team?

In this new whitepaper from Henley Business School, in partnership with ActiveOps, discover practical advice to harness the power of AI in operations management – whether you are just starting out on the journey or are already on your way.

READ THE PAPER TO LEARN:

How to solve the four most common data challenges to maximize the benefits of AI

How you can use the data you already have to make better decisions faster – what Henley Business School calls Decision Intelligence.

Five exciting AI-driven apps that will reshape operations in 2024 

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ABOUT THE AUTHOR

Dr Mona Ashok

Associate Professor of Digital Transformation,
Henley Business School

Mona is a Fellow of the UK Higher Education Academy (FHEA), a member of the Institute of Chartered Accountants of India, a Certified Software Quality Analyst, and a certified Six Sigma Master Black Belt. She has extensive industry experience leading organizations and working with customers worldwide.

Mona’s work with Henley Business School has received commendations from industry and academia, generating tremendous academic interest on social media. She is regularly invited to deliver seminars and keynotes in the public and private sector, both in the UK and internationally.

ABOUT HENLEY BUSINESS SCHOOL

Henley Business School is a triple-accredited business school and part of the University of Reading, UK. With campuses, offices and partnerships around the world, over 7,000 students from more than 100 countries and over 87,000 alumni from 160 countries, we are a truly international institution.

Our courses are enriched by up–to–date knowledge, research and commercial experience, and aimed at students and professionals at every stage of their career – from undergraduate through to postgraduate, PhD, MBA, DBA and executive education.

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